FAQ's
When you choose NEUE+, you're not just investing in a service. You're signing up for an entire team of experts dedicated to elevating your brand. We provide top-tier UI/UX and web design services, tailored to your specific needs. Plus, with our simple and transparent pricing model, you only pay for what you use. And did we mention you can start, stop, or pause anytime? Say goodbye to long-term contracts and hello to flexibility!
Not at all! In fact, we believe that this model allows us to provide even higher quality services. Because we aren't working project to project, we can invest more time and resources into understanding your brand and goals. Our team is committed to providing you with the best possible service, no matter what.
We're not just a company; we're a partner committed to your brand's growth. Our team comprises seasoned professionals who live and breathe UI/UX and web design. We've got the expertise, the experience, and the creativity to take your brand to the next level. And with our flexible and affordable pricing model, the question isn't "Why should you trust us?"—it's "Why wouldn't you?"
Nope! Transparency is one of our core values. With NEUE+, what you see is what you pay. There are no hidden charges, no surprise fees—just a simple, straightforward pricing model that allows you to plan and budget effectively.
With NEUE+, you're always in control. If you ever need to pause or stop your services, you can do so at any time. We understand that businesses have evolving needs, and our model is designed to be as flexible and accommodating as possible.
Our commitment to quality, transparency, and flexibility sets us apart. But what truly differentiates us is our dedication to our clients. We see ourselves as your partner in success, and we go the extra mile to ensure you get the best possible return on your investment.
Absolutely! We thrive under pressure. Our team of experienced professionals is well-equipped to handle tight timelines and high-stakes projects. And with our fixed monthly pricing, you won't have to worry about rush fees or last-minute upcharges.
You could, but have you considered the costs and commitments? Full-time staff require salaries, benefits, and, often, time when they're on the clock but without active tasks. Plus, they're an ongoing commitment, even in quiet periods. Compare that with NEUE+, where you gain access to an experienced design and development team on a flexible, as-needed basis. It's like having a full-time team but only when you need them. Cool, huh?
We're all about quality and creativity here, and that does take time. Typically, we aim for a 48-hour turnaround. But remember, great design can't be rushed! We always get your approval on time estimates before starting a task. Oh, and we focus on one task at a time for that laser-focused attention to detail. We think it's worth the wait!
We're big fans of Figma and AutoLayout for design, and we build out robust design systems depending on your timeline and plan selection. For WebFlow development, we swear by Client First principles and top-notch SEO practices. We believe in blending the best tools and tactics to deliver stellar results.
Transparency is our middle name! We use ClickUp, a handy tool where you can add tasks, leave comments, view progress, and more. Once your payment is processed, we set up an initial call to onboard you smoothly. Welcome to hassle-free project management!
Smooth as silk! We use Stripe, which auto-deducts your monthly payments. You can start, stop, or pause this anytime from your dashboard. Currently, we only accept payments via credit or debit card through Stripe for seamless, secure transactions.
The chances are slim, as we follow a thorough process to meet your needs. However, balancing creativity and timelines is crucial. If you're after something NOW and QUICK, we might have to compromise a bit on quality. But hey, we're all about open conversations here to ensure you get the best output that you're thrilled with!